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Archiving covers outgoing, incoming, and internal mail. All mail traffic passes through a mail gateway into an independent, encrypted archive. Any user can retrieve emails that were deleted or lost.
Incoming mail: arrives at the mail gateway, is archived as a copy, then forwarded to the mail server and into the inbox.
Outgoing mail: goes from the mailbox through the mail server to the gateway, which archives an unmodified copy before the mail is sent.