Privacy policy
We, Tucana Handels GmbH, take the protection of your personal data very seriously and strictly comply with the rules of the data protection laws. Personal data is collected on our websites and when using our apps only to the extent technically necessary. Under no circumstances will the data collected be sold or passed on to third parties for other reasons.
The following statement gives you an overview of how we ensure this protection and what kind of data is collected for what purpose. It applies to all websites and apps for which Tucana Handels GmbH is responsible. Websites and apps of Tucana Handels GmbH may contain links to websites of other providers to which this privacy policy does not extend.
Data processing when you visit our websites
Tucana Handels GmbH automatically collects and stores in its server log files information that your browser or the app transmits to us. This is:
- Browser type/version
• operating system used
• referrer URL (the previously visited page)
• host name of the accessing computer (IP address)
• time of the server request
This data cannot be assigned to specific persons by Tucana Handels GmbH. This data is not merged with other data sources. The data serves only for internal statistical evaluation.
Cookies and use of analytics tools
The websites use so-called cookies in several places. They serve to make our offering more user-friendly, effective and secure. Cookies are small text files that are placed on your computer and stored by your browser. Most of the cookies we use are so-called “session cookies”. They are deleted automatically at the end of your visit. Cookies do not harm your computer and do not contain viruses.
By adjusting the settings of your browser or of the apps or the operating system environment used for this purpose (iOS, Android), you can prevent the transmission of such data, but this may lead to problems with accessing, operating or the functionality of the content or service offered.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, however, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services related to website and internet use. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google. You can prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=en).
Facebook plug-in
Our website also contains programs (plug-ins) of the social network “Facebook”. These are operated exclusively by Facebook Inc. – 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). The plug-ins are identified within our website, among other things, by the Facebook logo or the addition “Like”.
When you visit a page of our website that contains such a plug-in, your browser establishes a direct connection with the Facebook servers, whereby the content of the plug-in is transmitted to your browser and integrated by it into the displayed page.
As a result, the information that you have visited our website is forwarded to Facebook. If you are logged in to your personal Facebook account while visiting our website, Facebook can assign the website visit to your account. By interacting with plug-ins, e.g. by clicking the “Like” button or leaving a comment, the corresponding information is transmitted directly to Facebook and stored there.
If you wish to prevent such data transmission, you must log out of your Facebook account before visiting our website and, as a precaution, delete the cookies from your browser or use a browser with which you have never been logged in to Facebook.
For the purpose and scope of the data collection by Facebook as well as the further processing and use of your data there, as well as your rights and setting options in this regard for the protection of your privacy, please refer to Facebook’s privacy notices.
Google+ plug-in
Our website also contains programs (plug-ins) of the social network “Google+”. These are operated exclusively by Google Inc. – 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The plug-ins are identified within our website, among other things, by the Google+ logo or the addition “+1”.
When you visit a page of our website that contains such a plug-in, your browser establishes a direct connection with the Google+ servers, whereby the content of the plug-in is transmitted to your browser and integrated by it into the displayed page.
As a result, the information that you have visited our website is forwarded to Google+. If you are logged in to your personal Google+ account while visiting our website, Google+ can assign the website visit to your account. By interacting with plug-ins, e.g. by clicking the “+1” button or leaving a comment, the corresponding information is transmitted directly to Google+ and stored there.
If you wish to prevent such data transmission, you must log out of your Google+ account before visiting our website and, as a precaution, delete the cookies from your browser or use a browser with which you have never been logged in to Google+.
For the purpose and scope of the data collection by Google+ as well as the further processing and use of your data there, as well as your rights and setting options in this regard for the protection of your privacy, please refer to the privacy notices of Google+.
Twitter plug-in
With Twitter and the ReTweet functions we use so-called “social plug-ins” of twitter.com, operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. When you use the ReTweet functions, the websites you visit are disclosed to third parties and linked to your Twitter account. For details on how Twitter handles your data and on your rights and setting options for the protection of your personal data, please refer to Twitter’s privacy notices.
SSL encryption
For security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as the site operator, this site uses SSL encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL encryption is activated, the data you transmit to us cannot be read by third parties.
Use and disclosure of personal data
Insofar as you have provided us with personal data, we use it only to answer your inquiries, to process contracts concluded with you, for technical administration, for login activities and for the services provided within the respective websites or apps. Use of the personal data provided by other services or for other purposes takes place only on the basis of consent given by you. You can revoke such consent at any time.
Your personal data will be passed on or otherwise transmitted to third parties only if this is necessary for the purpose of contract processing – in particular the forwarding of order data to suppliers – is necessary for billing purposes, or you have given your prior consent. You have the right to revoke consent once given with effect for the future at any time.
The stored personal data will be deleted if you revoke your consent to storage, if knowledge of it is no longer required to fulfill the purpose pursued by the storage, or if its storage is inadmissible for other legal reasons.
Personal data
To prepare a quotation or to bill the purchase price of our products, the following data is collected and stored from you:
- Company name (optional)
- full name
- billing and delivery address
- email address, fax and telephone number
- if applicable, VAT ID
- order date
- products ordered
- payment method & date
We adhere to the principles of data avoidance and data minimization. We therefore store your personal data only as long as this is necessary to achieve the purposes stated herein or as provided by the various retention periods set by the legislator. After the respective purpose ceases to apply or these periods expire, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.
Right of access, deletion
You have the right at any time to information about the data stored about you, its origin and recipients, and the purpose of the storage. In addition, in accordance with the statutory provisions, there is a right to correction, blocking and deletion of the personal data.
Further information
Your trust is important to us. We would therefore like to be available at any time to answer your questions about the processing of your personal data. If you have questions that this privacy policy has not been able to answer, or if you would like more detailed information on a point, please contact us:
Tucana Handels GmbH
Schenkendorfstr. 8
65187 Wiesbaden
info@tucana.net
+49 611 426401
Security notice
We endeavor to store your personal data, using all technical and organizational means, in such a way that it is not accessible to third parties. When communicating by email, we cannot guarantee complete data security, so for confidential information we recommend sending it by post.